Evaluation Resource Hub for City Government
Welcome to the Evaluation Resource Hub!
If you are a city employee interested in evaluation, then you’re in the right place. These resources and tools will help you build your practice of testing, analyzing data, and using evidence to improve programs, services, and policies—and ultimately enhance residents’ lives.
Everything here was developed by The Behavioral Insights Team (BIT). Over the past seven years, we have helped 67 cities across the United States run more than 130 evaluations as a part of What Works Cities (WWC). These resources have served those cities well, now they’re ready for you.
We've divided the resources between 5 categories, read more about each below to figure out where to get started.
Step 1: Design and Run Evaluations
Discover the fundamentals of evaluation, from understanding key concepts to identifying evaluation methods that suit your needs. Also learn how to collect and analyze data effectively, gaining insights to drive evidence-based decision-making.
Step 2: Integrate Evaluation into your Work
Learn the organizational changes needed to support and sustain evaluation work moving forward, from developing evaluation policies and budgets to setting up an evaluation team.
Step 3: Use Evidence for Better Outcomes
Use evidence for better outcomes: Explore strategies for using evidence to improve programs, services, and policies, leading to better outcomes for your city. Dive into real-world examples and case studies that highlight successful evaluations in cities similar to yours.
Step 4: Plan for WWC certification
Review information and resources you need to meet each of the evaluation related criteria for What Works Cities certification.