Evaluation Resource Hub for City Government

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BIT is a global research and innovation consultancy which combines a deep understanding of human behavior with evidence-led problem solving to improve people’s lives. We work with all levels of government, nonprofits and the private sector, applying behavior science expertise with robust evaluation and data to help clients achieve their goals.

As part of What Works Cities, BIT helps cities develop and evaluate ideas for improving government services. Visit bi.team to learn more.

Step 1: Design and Run Evaluations

Discover the fundamentals of evaluation, from understanding key concepts to identifying evaluation methods that suit your needs. Also learn how to collect and analyze data effectively, gaining insights to drive evidence-based decision-making.

Step 2: Integrate Evaluation into your Work

Learn the organizational changes needed to support and sustain evaluation work moving forward, from developing evaluation policies and budgets to setting up an evaluation team.

Step 3: Use Evidence for Better Outcomes

Use evidence for better outcomes: Explore strategies for using evidence to improve programs, services, and policies, leading to better outcomes for your city. Dive into real-world examples and case studies that highlight successful evaluations in cities similar to yours.

WWC Certification

Review information and resources you need to meet each of the evaluation related criteria for What Works Cities certification.